This platform is available for anyone who wishes to raise concerns, submit complaints, or share claims related to BKHC’s work and activities. By using this mechanism, you are assured that:

• Your voice will be acknowledged and treated with fairness and respect.
• Issues connected to BKHC’s projects, programs, or co-managed protected areas can be formally submitted.
• Responses will be provided within a reasonable and clearly communicated timeframe.
• You will be kept informed on the progress and status of your submission.
• Confidentiality is protected, and your identity will not be disclosed without your consent.
• If you prefer to remain anonymous, you may do so by entering “Blank” for your name and “blank@blank.com” as your email.

The purpose of this mechanism is to strengthen trust, uphold transparency, and ensure accountability in how BKHC engages with all stakeholders.